How to Request Partial Shipments for Large Orders on LoongBuy
Placing a large order on LoongBuy is exciting, but sometimes you need certain items sooner than others. Perhaps some products are ready to ship immediately while others are still being sourced, or you wish to manage your cash flow differently. Whatever the reason, LoongBuy's Partial Shipment service is designed for flexibility. This guide will walk you through how to request partial shipments, understand the potential additional costs, and efficiently manage multiple tracking numbers.
What are Partial Shipments?
A partial shipment occurs when a large order is split and sent to you in multiple packages over a period of time, rather than being held and shipped all at once. This allows you to receive the available parts of your order without unnecessary delays.
When to Consider a Partial Shipment
- Items with Different Stock Statuses:
- Urgent Need for Certain Products:
- Managing Shipping Costs:
- Customs Considerations:
Step-by-Step Guide to Requesting a Partial Shipment
Step 1: Contact Customer Service Before Consolidation
This is the most crucial step. Once your items arrive at the LoongBuy warehouse, do not click the "Consolidate & Ship" button for the entire order. Instead, immediately contact LoongBuy's customer service team via live chat or email.
Pro Tip: Contact them as soon as the first item you want to ship arrives, even if other items are still on their way to the warehouse.
Step 2: Specify Your Splitting Preferences
Clearly inform the customer service agent:
- Which specific items you want shipped immediately.
- Which items should remain in the warehouse to be shipped later.
- Your preferred shipping method for the first partial shipment.
Step 3: Confirm the Arrangement
The agent will confirm your request and process the first part of your shipment. They will provide you with a unique tracking number for this partial delivery. The remaining items will stay in your LoongBuy storage account, clearly marked as awaiting your next shipment instruction.
Understanding the Costs of Partial Shipments
Splitting an order can affect the total shipping cost. It's essential to understand how these costs are calculated.
1. First-Kilogram / Base Fee Application
Most shipping methods have a higher cost for the first kilogram and a lower cost for subsequent kilograms. When you split one order into two or more shipments, the expensive "first kilogram" fee is applied to each
2. How to Calculate Potential Additional Costs
Let's illustrate with a simplified example:
- Scenario:
- Shipping Rate:
Single Shipment Cost:
Split into Two Shipments (3kg + 2kg):
- First 3kg Package: $20 + (2kg * $8) = $36
- Second 2kg Package: $20 + (1kg * $8) = $28
- Total Cost for Partial Shipments:
Additional Cost for Splitting:$12
Always ask customer service for a cost comparison before confirming a split shipment.
3. Service Fee
LoongBuy may apply a small service fee for handling the extra labor involved in manually splitting and processing your order. Check their latest fee schedule or confirm with the agent.
Managing Tracking Numbers and Split Deliveries
Keeping track of multiple packages is key to a stress-free experience.
1. Accessing Your Tracking Information
- Go to your LoongBuy account's "My Parcels" section.
- You will see separate entries for each partial shipment.
- Each entry will have its own unique tracking number and status (e.g., "Shipped," "In Warehouse").
2. Organizing Your Shipments
We recommend creating a simple list or using a spreadsheet to note down:
- Tracking Number
- Contents of the Package
- Shipping Date
- Estimated Arrival Date
3. What to Do When You Receive a Partial Shipment
- Inspect the Package:
- Update Your Records:
- Repeat:
Shipping the Remaining Items
When you are ready to ship the rest of your order, simply go to your LoongBuy storage, select the remaining items, and proceed with the standard "Consolidate & Ship" process. The system will treat it as a new, separate shipment.
Conclusion
LoongBuy's Partial Shipment service offers valuable flexibility for international shoppers. By contacting customer service early, understanding the cost implications, and diligently managing your tracking numbers, you can smoothly navigate split deliveries. This ensures you get the products you need, when you need them, while the rest of your order safely waits for its turn to be shipped.
Happy and efficient shopping on LoongBuy!